Furious Costco Members Threaten to Leave over Credit Card Debacle — Grocery News

August 25, 2016

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This past June, Costco transitioned from using American Express to exclusively Visa, and it hasn’t been a smooth ride. The transition required 11 million of Costco’s 81 million members to switch from the TrueEarnings American Express Costco card to the Costco Anywhere Visa. Many issues arose, including people not receiving their new card and spending hours on the phone trying to reach customer support.

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